Statistics Summary

On the right side of the Customers Statistics page, the Statistics Summary pane is displayed.

This pane displays the following:

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The total # of calls made over devices in the time period

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The maximum concurrent calls measured over devices in the time period

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The values of MOS, Jitter, Delay and Packet Loss quality metrics measured over devices in the time period

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The pane also displays two metrics as pie charts:

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Successful/Failed Calls pie chart. Point yourmouseover a segment of the color-codedpie chart to determine the # and % of calls that wereevaluatedas Successful orFailed in that time interval.

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Quality Distribution pie chart. Point your mouse over a segment of the color-coded pie chart to determine the # and % of calls whose voice quality scored Good Fair or Poor in that time interval.